Booking Terms and Conditions

Covid- 19 - See special payment and cancellation terms below

Prices and Availability

We accept bookings starting and ending on any day of the week.The minimum booking is normally 2 nights for all apartments. For 1 night bookings, please contact us by email.

Adults Only

Our apartments are adults only . Young adults 18 years old and over are welcome and are charged at the full adult rate.

All prices include:

Free WIFI

On site Parking ( 1 space per apartment – undercover for motorcycles and bicycles)

End cleaning

Bed Linen and Towels (see note below)

Heating & Electricity

Use of self service laundry

Local VAT

All prices exclude:

Tourist/City Tax. The current rates is €2,00 per person per night.We collect this from you on your arrival.

 If you stay for 3 nights or more in Summer (or 2 nights or more in winter) you get a Salzkammergut Card free of charge. This gives discounts throughout the Salzkammergut region

Service Levels

Our  Apartments offer fully self-contained accommodation allowing guests the ability to live like they would at home; Self-cater and without the daily disturbance of housekeepers. All apartments are cleaned for guests’ arrival and all linen including towels & sheets are supplied. During your stay Apartments are not serviced daily. Towels are changed after 3 days and bed linen after 7 days. More frequent linen and towel changes can be arranged for a small additional fee.

Bread Delivery Service

Fresh bread can be ordered for delivery each morning.

Check in/out

Check in  15.00-20:00
Late check in is not possible 

Check out 08:00-10:00 
Early check out available by arrangement

House Rules

For the comfort and enjoyment of all our guests we ask that you follow a few simple rules.

• No Smoking There is no smoking in any of the apartments but you can smoke on the balconies or in the garden. 
• No Pets We love animals , but understand that not everyone is happy around them, so pets are not allowed in our guest apartments. We live on site and have a dog but he is only allowed in our apartment. 
• Quiet Time. So that everyone can get a good night’s sleep we ask that noise is kept to a minimum between 22.00 and 08:00

Payments

Rooms may be reserved online with a valid credit/debit card. The balance payment is due 14 days before arrival.We operate a 14 day cancellation policy and details are below.

Cancellations

Cancellations need to be notified to us in writing ( fax, email or letter).Cancellation charge:

Up to  14 days before travel  free cancellation. 

Within 14 days of travel and during holiday 100% .

If you need to cancel your holiday because of Covid-19 please contact us and we will try our best to offer you alternative travel dates.

We recommend that you take out Travel Insurance, to cover you in the event of a need to cancel your holiday.